How to reset a forgotten BitLocker password?

Summary

Reset a forgotten BitLocker password when the device is managed only by Intune.

Body

Overview

This article covers how to reset a forgotten BitLocker password.

 

Steps

Step 1

Open Software Center. One method for Windows 8.1 or Windows 10 is to click the Windows Start button, type "Software Center" in the search box, and click the Software Center app to launch it.

Uploaded Image (Thumbnail)

If you do not see Software Center in the search results then your device might not be managed by Config Manager. Please submit a support ticket at support@uidaho.edu for assistance.

 

Step 2

Click "Installation Status" on the left hand menu.

Uploaded Image (Thumbnail)

 

Step 3

Scroll down the list until you find "Set BitLocker PIN". Click it.

Uploaded Image (Thumbnail)

 

Step 4

Click "Repair".

Uploaded Image (Thumbnail)

 

Step 5

Click Yes at the confirm repair dialog.

Uploaded Image (Thumbnail)

 

Step 6

After a few seconds a dialog box appears. Choose and input a new passphrase to unlock your computer at boot. The passphrase should be unique, must be at least 8 characters in length, and should not be your name, phone number, current NetID password, or an easy to guess sequence. Click "Set PIN" after input.

Uploaded Image (Thumbnail)

 

Step 7

After a few seconds the dialog box should disappear. The new passphrase has been applied and you will need to enter it at startup to unlock the device.

 

 

Related Articles

Related Articles (2)

Related Services / Offerings

Related Services / Offerings (1)

I want to protect the information and high risk data stored on my computer.