Duo Mobile Setup

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Introduction:

Enabling your mobile device with Duo Mobile is simple and easy, and will make your experience with Duo much more efficient! To start, you will need to download the Duo Mobile application on your Android or iOS device.

For Android:

On Android, installing duo mobile is done through the Google Play Store, shown here:

This image shows how to install Duo mobile

Now that Duo Mobile is installed, you can move on to the "Duo is Installed" section.

For iOS:

Duo is Installed:

Now that Duo Mobile is installed, go to your web browser on your phone, and navigate to any university page that will make you sign in (i.e MyUI, Canvas, etc), and sign in with your university credentials:

This is an image of a university of Idaho sign in page.

Once you log-in, you'll be prompted with a screen to setup your account with Duo. You'll want to tap "Start setup" at the bottom of the screen":

This is an image of a protect your account pop-up

Next you will select what kind of device you are adding. In this case we are adding a mobile phone, so select that option, and press continue:

This is an image of a request for a device type.

Now you will be prompted to enter your mobile phone number, be careful to double check that the number is correct, as it will mess up the text and call functions in the event you have to re-enable the mobile app:

This image demonstrates an empty phone number text box. This image represents a properly entered phone number. It is a fake number.

After you press continue, you will be prompted to confirm the number with either a text or phone call passcode. Select whichever option works best for you, and then enter the code you receive:

This is a picture of a verification page.

This picture demonstrates using a verification code.

Once you hit continue here, you'll be taken to the "My Settings & Devices" page. Here, you will want to press the gear next to your device, and then press "Reactivate Duo Mobile":

This is a picture of the my settings and devices page.

This image shows how to reactivate duo mobile.

Once you press that, it will ask you what kind of mobile device you are using, for this example, we are using an Android device, but the process is the same on iOS, just select iPhone here instead of Android:

This is a picture of a prompt asking what type of phone is being used.

From here, it will ask you to install the Duo Mobile app. We have already done this, so press "I have Duo Mobile":

This is a picture of a request to download duo mobile.

Duo will now bring up a page with a QR code, and alternate methods to activate Duo Mobile on your device. You will want to press "Take me to Duo Mobile instead" on this screen, and it will open the Duo Mobile app and activate your app.

This is a picture of a q r code.

Now that the app is activated, you will see an account listed in the duo mobile app when you open it up, similar to this:

INSERT SCREENSHOT OF DUO MOBILE APP WITH ACCOUNT IN IT

To authenticate your log-in with the push notification, first log in to a university site such as Canvas or MyUI:

This is a picture of a university of Idaho login window.

Then, Duo will provide you options on how to verify your login. Press "Send Me a Push":

This is an image of a send me a push request.

This is a picture of a push notification.

The push will be sent as a notification to your phone. On Android, it will look something like this:

This is a picture of a push notification on an android.

And on iOS, it will look something like this:

INSERT iOS SCREENSHOT OF NOTIFICATION

Once you click on the notification, it will bring up this menu, where you will hit "Approve"

INSERT SCREENSHOT OF DUO MOBILE PUSH APPROVAL SCREEN

And with that, you are all set up to use Duo Mobile whenever you need to log-in to your University Account.