How to request or renew a TLS certificate?

Summary

Instructions for requesting or renewing a website TLS certificate

Body

TLS certificate service

TLS certificates are used to protect communication between a website and clients visiting the website. ITS provides TLS certificates at no cost for U of I websites and web accessible resources.

To request a new TLS certificate for your website, or to renew an existing certificate, submit a service request by visiting https://support.uidaho.edu/TDClient/40/Portal/Requests/ServiceDet?ID=735

When submitting your request, if possible please provide the following information:

  • The website address for the website receiving the TLS certificate (for example, "www.uidaho.edu").
  • The number of years the certificate should be valid for (1 or 2 years).
  • A certificate signing request (CSR) file or text, if a new certificate.
  • Website owner or contact, if different than the requester.

If renewing an existing certificate and installing on a new server, or after a change in server administrators, it is recommended to generate a new private key and request a new certificate.

If you are unsure about any of the above items please let us know in the request and we will provide assistance with determining the information.

Details

Details

Article ID: 1189
Created
Mon 11/12/18 7:23 PM
Modified
Fri 11/7/25 4:13 PM