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This article applies to the following operating system(s):
Android
Overview
The currently supported mail client for Android is Microsoft Outlook for Mobile. Other mail clients, including Yahoo, Gmail, and the default Android mail app, are not supported for MFA at this time. Outlook is available for free in the Google Play store.
To install Outlook for Mobile, follow these steps:
Setup Outlook for Mobile
Step 1:
Open the Google Play store app and search for "Intune Company Portal". Tap the "Intune Company Portal" result.
Step 2:
Tap "Install". You do not need to open Intune Company Portal, it only needs to be present on the device for Outlook to function properly.
Step 3:
Search within the Google Play store for "Outlook". Tap the "Microsoft Outlook" result.
Step 4:
Tap "Install".
Step 5:
Tap "Open".
Step 6:
Tap "Get Started".
Step 7:
Enter your U of I email address and tap "Continue".
Step 8:
Enter your U of I NetID password and tap "Sign In".
Step 9:
Complete Duo multifactor authentication.
Step 10:
Outlook asks if you want to add additional accounts. You can add a Uof I student account and email accounts from other providers such as Gmail or Yahoo by tapping "Continue". Adding additional U of I staff or faculty accounts is not supported at this time.
If you have no other accounts tap "Skip".
Step 11:
Swipe through the welcome screen for information on using the Outlook mobile app, or tap "Skip" to go to your Inbox.
Step 12:
Your Inbox should now be displayed.
