How do I use SMS text messages with Duo?

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Overview

Duo is capable of texting passcodes to your mobile phone number, if you already have one enrolled for your account. Each passcode can be used once and will expire two minutes after delivery.

Important! Duo Mobile is the recommended authentication method. SMS enrollment is no longer available by default. Contact the STC or your TSP if you do not have a capable phone. 

Obtaining Passcodes

When presented with the Duo prompt, click "Other options".

This is an image of a duo push declaration.

Select "Send text message passcode".

This is a picture of a log in options menu.

Enter the passcode and select "Verify".

This is a picture of a passcode entry region.

Passcodes expire shortly after delivery.

Duo no longer sends 8 non-expiring passcodes. If you need other options, please obtain a Yubikey.

Details

Details

Article ID: 1006
Created
Fri 7/20/18 3:25 PM
Modified
Thu 8/8/24 7:44 PM