Gmail application error: can't reach the server

Overview

When adding an employee account to the Gmail mobile application you will see the error message:

Can't reach the server
Try again later, or contact your IT admin

Resolution

Employee accounts may only be accessed using Outlook for the Web, Mobile or Desktop. Outlook allows specific policy to be applied for additional security. Please contact your Local Support team to assist with the setup and configuration of Outlook.

Details

Article ID: 1684
Created
Mon 7/13/20 1:45 PM
Modified
Mon 7/13/20 2:03 PM