VandalStar FAQ

How do I log in to VandalStar?

Go to vandalstar.uidaho.edu

Single Sign-On and two-step verification (DUO) is required. You will use your U of I network credentials like you do for MyUI, VandalMail, and Canvas.

 

Do all students, faculty, and staff have VandalStar accounts automatically?

U of I faculty and newly admitted and current students do have accounts and access. However, not all student-service staff do. Staff need to have an assigned VandalStar “role” in order to have access and an active account. If you receive a login error but believe you should have access, please contact vandalstar@uidaho.edu for assistance and the next steps.

Note: Faculty and Staff have to take FERPA training via MyUI before they can access VandalStar (see below for more information).

 

I'm a student. How do I access the Student User Guide and FAQ?

https://www.uidaho.edu/sem/vandalstar/resources/students

Students should make a note that the VandalStar program automatically sets their time zone based on their home campus. Any appointments made outside of that time zone (i.e. Pacific Time for Moscow and Coeur d’Alene students and Mountain Time for Boise and Idaho Falls students) will still show available times for the time zone of their home campus. Time zones can be changed in their VandalStar settings, but will have to be changed back when they return to their home campus.

 

Where do faculty and staff find VandalStar online resources?

A User Guide, Quick Links, FAQs, and videos can be found at https://www.uidaho.edu/sem/vandalstar/resources/faculty-staff

Faculty and staff who wish to synchronize their Outlook and VandalStar calendars will need to send an email requesting this to vandalstar@uidaho.edu to start the process. Once permissions have been given, faculty and staff can synchronize their calendars in their VandalStar settings.

 

I’m an OIT staff member. Where should I direct students, faculty, and staff for more information on VandalStar and for any help with troubleshooting?

OIT staff can reply to support tickets or in-person requests for VandalStar assistance by redirecting them to the VandalStar team at vandalstar@uidaho.edu.

 

Who do I contact for VandalStar help and training?

Please contact the VandalStar Team at vandalstar@uidaho.edu or 208-885-8787, Monday through Friday, 8 a.m.-5 p.m. Information Technology Services (ITS) does not support and service VandalStar. The Vandal Success department oversees VandalStar.

 

Do you need to be FERPA compliant to access VandalStar?

The Family Educational Rights and Privacy (FERPA) Act of 1974, as amended, also known as the Buckley Amendment, is a federal law that governs the confidentiality of student records. Because VandalStar involves access to student records, faculty, and staff must be up-to-date on their university FERPA-required training in order to log in and use this system.

Lapses in FERPA training will remove affected faculty and staff from the VandalStar program. They will need to complete the FERPA training as soon as possible and wait for the program’s overnight updates to get access back to VandalStar.

 

I want to sync my VandalStar and Outlook appointment calendars. How do I do that?

Syncing these calendars is available exclusively to U of I faculty and staff. To request this service, please send an email to vandalstar@uidaho.edu with your request. You will then receive an email confirmation once the synchronization is complete, along with instructions on the next steps.

Please DO NOT follow the instructions provided by the VandalStar system under "Email Notifications." This information is incorrect and does not apply to U of I employees. We apologize for any confusion. 

 

If I have a program and/or service I would like added to the VandalStar Services Directory, who do I contact?

Please email the VandalStar Team at vandalstar@uidaho.edu or call 208-885-8787. We’ll be happy to provide further guidance.

Details

Article ID: 1629
Created
Thu 4/9/20 11:30 AM
Modified
Fri 3/15/24 8:50 AM