How do I safelist an email in Proofpoint?

Overview

If you know a particular email sender is trustworthy, you can add the address to your personal Safe Senders List to improve delivery.


Step 1:

Open a browser and navigate to mail.uidaho.edu. Sign in with your NetID if prompted for credentials. Click the waffle icon in the upper left.

O365 OWA homepage

 

Step 2:

In the menu that appears click "More Apps".

Office 365 waffle menu

 

Step 3:

Type "quarantine" in the search box and click the Quarantine application.

Searching for quarantine

 

Step 4:

The quarantine app appears. Click Lists in the lower left corner.

Navigating to personal Lists

 

Step 5:

Click "Safe Senders List" on the left hand side and click "New".

Navigating to Lists

 

Step 6:

Enter the email address you want to mark as a Safe Sender and click "Save".

Entering a safe sender address

 

 

Details

Article ID: 1343
Created
Tue 7/2/19 4:18 PM
Modified
Tue 6/9/20 9:28 AM