How do I safelist an email in Proofpoint?

Overview

If you know a particular email sender is trustworthy, you can add the address to your personal Safe Senders List to improve delivery.

Step 1:

Open a browser and navigate to mail.uidaho.edu. Sign in with your NetID if prompted for credentials. Click the waffle icon in the upper left.

Step 2:

In the menu that appears click "More Apps".

Step 3:

Type "quarantine" in the search box and click the Quarantine application.

Step 4:

The quarantine app appears. Click Lists in the lower left corner.

Step 5:

Click "Safe Senders List" on the left hand side and click "New".

Step 6:

Enter the email address you want to mark as a Safe Sender and click "Save".