Renewing a TLS certificate
TLS certificates are used to protect communication between a website and clients visiting the website. ITS provides TLS certificates at no cost for U of I websites and web accessible resources.
To renew a TLS certificate, submit a service request by visiting https://support.uidaho.edu/TDClient/Requests/ServiceDet?ID=663 and select "Request Service" on the right hand side, or use the following link:
Request TLS Certificate Renewal
When submitting your request, please provide the following details:
- The address of the website (for example, "www.uidaho.edu") or the certificate serial number.
- The number of years the certificate should be valid for (1 or 2 years).
- Website owner or contact, if different than the requester.
If this certificate is being installed on a new server, or after a change in server administrators, it is recommended to generate a new private key and instead request a new certificate.
If you are unsure about any of the above items please let us know in the request and we will provide assistance with determining the information.