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Information Technology Services e-Support
e-Support 

 

  QUESTIONS?
Contact the
ITS Help Desk

helpdesk@uidaho.edu
1-208-885-HELP (4357)
Teaching & Learning Center Room 128

Help Desk Summer Hours:
 Mon - Fri: 7:00am - 6:00pm
See additional Library and SUB Lab hours

  Finding a MAC Address on an iPhone or iPod Touch    


    To use your iPhone or iPod Touch in conjunction with the University of Idaho's wireless
    network, you must first register your device to the network by following the steps below.

    1. Select Settings from your home screen. (See Figure 1)

     Home Screen
                                      Figure 2. Home Screen

    2. Touch General. (See Figure 2)

      Settings menu
                                      Figure 2. Settings Menu

    3. Touch About. (See Figure 3)

      General menu
                                       Figure 3. General Menu

   
4. Copy the Wi-Fi Address.  This is your MAC/Physical address (See Figure 4)

      About menu
                                       Figure 4. Wi-Fi Address

   
5. Login to www.support.uidaho.edu using your University credentials.

   
6. Select Register Wireless from the left-hand menu.

   
7. Input your Wi-Fi/MAC address into the Enter Network Card Address space
        without the colons.

   
8. Read and Agree to the registration terms by selecting the check box and clicking I Agree.

   
9. You may now setup the University of Idaho's wireless network on your iPhone or iPod Touch
        by following the steps located here.

Please Note:
You must wait approximately 10 minutes for the network to recognize your device.

 
   
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