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Contact the
ITS Help Desk

helpdesk@uidaho.edu
1-208-885-HELP (4357)
Teaching & Learning Center Room 128

Help Desk Hours:
 Mon - Fri: 7:00am - 6:00pm
See additional Library and SUB Lab hours

   Managed Security Network System Requirements  

Procedures for auditing and moving systems into the Managed Security Networks

System Setup / Prerequisites Audit Phase

    1. Verify system meets the following basic requirements:

Windows Operating System Mac OS X 10.4 or Later
Operating system is Windows XP SP3 or Windows Vista SP2 Operating System is Mac OS X 10.4 or later
Built-in or ITS-Approved Firewall is enabled Built-in or ITS-Approved Firewall is enabled
Microsoft update (not Windows Update) is installed and configured to download/install critical updates daily Updates are performed regularly and the OS is up to date as well as all Office products
All current critical updates have been applied All current critical updates have been applied
Time server is set to time.uidaho.edu (non-AD users)  
DHCP is enabled (no hardcoded IPs) DHCP is enabled (no hardcoded IPs)
DNS is set to be retrieved via DHCP and no static entries DNS is set to be retrieved via DHCP and no static entries
All network drives are mapped to ITS Servers All network drives are mapped to ITS servers
Screensaver configured to lock console after idle at most 20 minutes and require a password to unlock Screensaver configured to lock console after idle at most 20 minutes and require a password to unlock
IPv6 Network Protocol is disabled IPv6 Network Protocol is disabled
Vista "User Account Control" is enabled  

    2. Install and configure ITS-Managed anti-virus software.

    3. Install and configure Windows Defender. (for Windows machines only)

    4. Perform MBSA analysis. (for Windows machines only)

    5. Perform Proventure/Insight analysis. (for Windows machines only)

    6. Identify the edge switch to which the system is attached and ensure it is VLAN capable.(can be done at time of migration)

    7. Verify NMS information is correct - principle userid, departmental domain (not campus.uidaho.edu), etc.

    8. Verify the appropriate "managed security" VLAN is trunked to the switch.

    9. Ask the following questions of the user to make certain we can correct the possible breaks before they happen:

      a. Ask if the user is using RDP - if so they need to get a VPN account and install the VPN client on their remote system *or* if on campus move their other machine into the "managed security" networks.

      b. Client systems only are to be moved into the networks - absolutely no servers or printers. Thin clients are obviously clients so they are ok.

      c. If there is no departmental sysad then strongly consider moving them into the ITS domain but make sure you copy/configure their profile appropriate. Done properly the user shouldn't know the difference (except they are using their AD password).

      d. Macs can be moved into the "managed security" networks if they are running OS X 10.4 or newer and meet the OS X equivalent of the above prerequisites (where applicable).

      e. Ask if the user uses any service that is IP specific.  If so, take necessary precautions to allow for little downtime for the specific service.

      f. Ask if the users printer needs moved into the printer network. Verify if we need to move the groups printers into the printer network

Process to move device into the Managed Security Network

(This will cause a network outage for the client; make sure you coordinate the MAC and VLAN changes. It is best practice to share your audit spreadsheet with Netteam, and work together port by port to minimize downtime for the customer.)

1. Ask Secondary or Net Team to move the MAC address into one of the four managed security networks.

2. Have a member of Net Team move the network port into the appropriate VLAN.

3. Wait ten minutes for NMS to update the DHCP servers. Since DNS and DHCP configs are built and pushed at approximately the same time you can use nslookup/dig to determine when this is done.

4. Reset network configuration once NMS has been updated

5. Verify network connectivity

 
   
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