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ITS Help Desk

helpdesk@uidaho.edu
1-208-885-HELP (4357)
Teaching & Learning Center Room 128

Help Desk Hours:
 Mon - Fri: 7:00am - 6:00pm
See additional Library and SUB Lab hours

   Installing Sophos Anti-Virus on Your Windows Computer:  

  1. Down the installer from the Support and launch the Sophos Anti-Virus Installer.  If you meet the requirements to install the software, select "OK" to continue:

Sophos anti-virus client installer system requirements verification

Note: If your computer is not a member of the ad.uidaho.edu domain, you will be prompted to tell the installer what type of computer you are installing on:

Select install type window

Click the applicable button to continue.

  1. The installation runs in the background and you will not see a lot of activity on your screen.  The only activity you should see is the "Sophos Auto Update" component being installed.  Once this component is installed, Sophos will connect to the auto-update server to complete the rest of the install:

Sophos auto update window

  1. Once you see the Sophos shield in your system tray, you can right-click and select "View updating status" if you wish to monitor the status of the installation:

Right-click menu of Sophos shield in Windows system tray

  1. The auto-update component will download what it needs, then begin the installation process:

Installation progress window

  1. Once the software is installed, you should see the Sophos shield in your system tray (by the clock).  If you hover your mouse over the icon, you will see the status of the Sophos Anti-Virus Client.  At this point, it is recommended you save all of your work, close all open applications, and restart your computer:

Mouse hover over Sophos shield icon in system tray

 

 
   
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