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Information Technology Services e-Support
e-Support 

 

  QUESTIONS?
Contact the
ITS Help Desk

helpdesk@uidaho.edu
1-208-885-HELP (4357)
Teaching & Learning Center Room 128

Help Desk Hours:
 Mon - Fri: 7:00am - 6:00pm
See additional Library and SUB Lab hours

  Exchange Setup Instructions for iPhone & iPod Touch  


          Please Note: Your iPhone or iPod Touch must have version 2.0 or higher.  To determine
        your version, touch Settings, touch General, touch About and confirm your version.
        Continue with the Exchange setup instructions below if your device has version 2.0 or
        higher.

1. Select Settings from your home screen. (See Figure 1)

iPhone home screen

Figure 1. Home Screen

2. Touch Mail, Contacts, Calendars from the menu.

iPhone Settings menu

Figure 2. Settings Menu

3. Touch Add Account. (See Figure 3)

iphone Mail, Contacts, Calendars menu

Figure 3. Add Account

4. Touch Microsoft Exchange.

Welcome to Mail: Microsoft Exchange

Figure 4. Microsoft Exchange

5. Enter your Account Information. (See Figures 5)

  • Email: jvandal@uidaho.edu

  • Domain: ad.uidaho.edu

  • Username: jvandal

  • Password: ●●●●●●● (your corresponding email password)

    Please Note: You may need to enter the Server Name: mail.uidaho.edu

  Verifying Exchange account information

Figures 5. Account Information

6. Accept the certificate identity when prompted. (See Figure 6)

Unable to Verify Certificate

Figure 6. Verify Certificate

7. Determine what services you would like turned on and to synchronized with your account. (See Figure 7)

NOTE: If you select "ON" and sync your "Contacts" from Exchange, then the existing Contacts in your iPhone or iPod Touch will be REMOVED and REPLACED with your Exchange Contacts.

Select info to synchronize using Exchange

Figure 7. Service Sync Selections

8. Touch Done and verify the account is online by going to the home screen and selecting Mail.

 

 
   
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