If you have forgotten your NetID password and have set up your security profile on the account management page, you can take the following steps to remotely log in and reset your NetID password.
Please note that you can only reset your password remotely if you have completed the steps required to set up your Security Profile. If you have opted out or have not set up your security profile, you will need to follow the standard password reset tutorial.
1. Navigate to the account management page at https://help.uidaho.edu and click the link to initiate the password reset protocol.
2. You will be redirected to a new screen and a ReCaptcha box will pop up. Enter the two text words to bypass the spam filter.
3. On the next screen, enter your username and the system will bring up a list of verified contact methods attached to your account. Click on one of the verified contacts and a message will be sent to the email or phone number with a verification code.
4. Go to your email or check your phone for a message from ITS, which has the verification number you need to enter into the box. Enter the code to move to the next screen.
5. You will be asked to answer one to three security questions that you set up during the creation of your security profile.
6. You will be automatically logged in to the account management site and be able to set a new password for your account .
7. The password you set must meet a certain number of criteria. For starters, it must be at least eight characters long. ITS strongly recommends that you create a “passphrase” password, which is defined as a password that is longer than 14 characters. Examples of a passphrase would be “Ilovechickens2846″ or “Dailyshowrocks287″.
There are several benefits of using a passphrase.
- It is harder to break and decode. The length of a password is directly proportional to how hard it is to break. A four-length alpha-numerical password has approximately 33,000 possible solutions; A password of eight characters has more than one quadrillion different possible combinations! Imagine how many combinations a password of length 16 has!
- This length, in turn, allows the password to be less stringent with rules. Passwords longer than 16 characters can contain dictionary words, hence why the are called passphrases. A password of lesser length can not contain any three-letter dictionary word.
- Most importantly, a passphrase expires every 400 days (more than a year!) compared to the standard password, which expires every three months.
Regardless of whether you choose a password or passphrase, your password must follow several basic guidelines. It must have at least one upper-case character, lower-case character, and number.
The password also can not use any special characters (question marks, pound signs, etc), can not have spaces and can not start with a number. These rules are clearly displayed at the top of the password change page.
Finally, the password may not the be same as your last 24 passwords used on the account.
As you type your password, the system will automatically scan the password and give you feedback on what constrictions the password is breaking. Once you enter a valid password, a green check-mark will appear. Re-enter the password and make sure both fields match, then hit the “Set New Password” button.
8. Once the new password is set you can log out and begin using your new password right away.